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News releases

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If you have an emergency or a billing enquiry, check out our help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.


Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • Severn Trent has finished its emergency sewer repairs on the A514, Swarkestone Road in Derbyshire a week ahead of schedule, and has now reopened the road.
  • We're working around the clock to repair the water pipe on Haddon Road, which was damaged by a third party contractor yesterday. This means that some of our customers in Haddon Road and Curbar Road, Perry Barr, may be experiencing a loss of their water supply.
  • Nearly 1,100 children and teenagers from two schools and a college in Birmingham are now officially ‘water experts’ after learning all about the importance of using water wisely, and the dangers of sewer misuse, thanks to a recent visit from Severn Trent.
  • Severn Trent customers are set to get the best value in Britain for the seventh year running, as we announce today that our bills are still the lowest in the land, and will stay that way right through to 2020.
  • Severn Trent starts emergency repairs to a large sewer pipe on the A514, Swarkestone Road in Derbyshire, this Monday (1 February).