Severn Trent customers invited to drop-in at Ludlow Market Place 

25th October 2022

The Severn Trent team will be holding a drop-in session in Ludlow to meet customers, answer their questions and give out information on projects, from its commitment to improve river health, to the Big Difference financial support scheme. 

The team will be at Entertainment Square (Castle Square, Ludlow, SY8 1AY), adjacent to Ludlow College and opposite Ludlow market, from 9am to 3pm on Wednesday 26th October.   

Experts from across the business will be on hand to answer customers’ questions and provide information on initiatives including: 

  • Get River Positive, the company's commitment to improve the health of the region’s rivers  
  • the £566m Green Recovery Programme, including a project to create 49km of bathing rivers on the Teme, Avon and Leam  
  • our £10m Community Fund which provides grants to non-profit community group and organisations 
  • financial support scheme The Big Difference, which has received a further £30m this year to help customers struggling with their bills 

Customers can also receive tips on cutting back their water use at home, which can lead to significant savings on their energy bills – some by up to as much as £1,300 a year – by making a few small changes.  

David Cork, Community Engagement Manager, Severn Trent, said: “It’s really important that we're able to get out into our communities and speak directly to our customers at events like this, so that we can address their concerns and answer any questions that they might have.  

“Our projects can have real, tangible effects on our customers, whether that’s providing a safe place to swim in the Teme, offering help to those who are struggling to pay their bills, or offering grant funding to not-for-profit groups that will improve their communities and the lives of local people. 

“Even if it’s just for a chat through their water bill and whether it might be worth switching to a meter, we would encourage anyone who is in Ludlow on Wednesday to come along and speak to us.” 

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