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  • Your bill
    explained

    Once again, we're providing the
    lowest average bills in Britain
    for the 7th year running.

    Find out more

  • Are you ready for
    the cold weather?

    We’ve got great tips and advice
    for protecting your home during
    cold weather.

    Find out more
  • Save water and
    money every time
    you shower

    Eco showerhead only 99p including FREE delivery!

    Order yours today

  • Deliver life
    this winter

    Every £1 will be matched by the UK
    Government. Help WaterAid deliver
    life to 130,000 mums and their families
    around the word with safe, clean water.

    Donate today

Welcome to Severn Trent Water

4.3 million homes and businesses across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

For local plumbers, problems and more.

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Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

Information, tips & stories

  • Search your postcode to find out more about the water supply in your area.
  • Following consultation with 15,000 customers and stakeholders, we've submitted our 2015-2020 business plan to Ofwat.
  • Read the report from the independent customer challenge group, the Severn Trent Water Forum.
  • We offer free workshops for schools and other groups, who are interested in learning about water and the water cycle.
  • Learn about more products & services for homes, through our trusted partners