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  • Save water and
    money every time
    you shower

    Eco showerhead only 99p including FREE delivery!

    Order yours today

  • Do you want to
    lower your bills?

    Check if you're eligible for a FREE home water efficiency check.

    Find out more today

  • Are you a

    Check out Landlord TAP -
    the new, easy way to let us
    know about tenancy

    Sign up online today

  • Best value
    in Britain

    We have the lowest average household bills in Britain for
    water and waste water services combined.

    Find out more with Scruffy

Welcome to Severn Trent Water

4.3 million homes and businesses across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

For local plumbers, problems and more.

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Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

Information, tips & stories

  • Save money and water whilst you shower with your new eco showerhead for only 99p - plus FREE delivery!
  • Search your postcode to find out more about the water supply in your area.
  • Following consultation with 15,000 customers and stakeholders, we've submitted our 2015-2020 business plan to Ofwat.
  • Read the report from the independent customer challenge group, the Severn Trent Water Forum.
  • We offer free workshops for schools and other groups, who are interested in learning about water and the water cycle.
  • Learn about more products & services for homes, through our trusted partners