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  • Get your butt
    ready for summer

    Water your garden with a rain water collection water butt, now half price plus free delivery.

    Get your water butt now
  • Your bill

    Once again, we're providing the
    lowest average bills in Britain
    for the 7th year running.

    Find out more

  • Beauty on your

    We have some truly stunning countryside and nature for you to explore; whether on foot, by bike or on the water.

    Find a site near you

Welcome to Severn Trent Water

4.3 million homes and businesses across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

For local plumbers, problems and more.

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Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

Information, tips & stories

  • Search your postcode to find out more about the water supply in your area.
  • Following consultation with 15,000 customers and stakeholders, we've submitted our 2015-2020 business plan to Ofwat.
  • Read the report from the independent customer challenge group, the Severn Trent Water Forum.
  • We offer free workshops for schools and other groups, who are interested in learning about water and the water cycle.
  • Learn about more products & services for homes, through our trusted partners