Help and Contact
We're here to help with any queries you may have. We've got lots of ways for you to contact us. Choose your preferred option below.
Prefer to call or email us?
Supply issues - 0800 783 4444 (24/7)
Billing queries - 0345 7500 500
Mon- Fri 8am - 9pm
Sat & Bank Holidays 8:30am - 5:30pm with the exception of Christmas Day, Boxing Day and New Years Day
Emergencies - 0800 783 4444 (24/7)
Write to us
Severn Trent PO Box 407 DARLINGTON DL1 9WD