Help and Contact

Prefer to call or email us?

Supply issues - 0800 783 4444 (24/7)
Billing queries - 0345 7500 500
 Mon- Fri 8am - 9pm
Sat & Bank Holidays 8:30am - 5:30pm with the exception of Christmas Day, Boxing Day and New Years Day
Emergencies - 0800 783 4444 (24/7)

Write to us

Severn Trent PO Box 407 DARLINGTON DL1 9WD