Help and Contact

Prefer to call or email us?

Supply issues - 0800 783 4444 (24/7)
Billing queries: 0345 7500 500
Monday to Friday: 8am to 9pm
Saturdays and most Bank Holidays: 8.30am to 5.30pm. We're closed on Christmas Day, Boxing Day and New Year's Day
Emergencies - 0800 783 4444 (24/7)

Write to us

Severn Trent PO Box 407 DARLINGTON DL1 9WD