Severn Trent heads to Chester to offer water saving tips and advice, armed with freebies for the kids! 

1st September 2023

Helpful water saving hints and tips, free books and water saving devices, and general advice and support will be on offer when Severn Trent visits Chester city centre next week.

The team will be calling into the Grosvenor Shopping Centre in the city centre on Wednesday, September 6th and Thursday, September 7th and everyone is being invited to come meet the team and have a chat and make use of what’s on offer.

Running between 9am and 5.30pm both days, there will also be free advice on how to save water and energy around the home including how to use Severn Trent’s free leak detection service, and where to get free water saving devices such as shower timers and slow-release water gels for the garden.

Along with that, free children’s books that provide a fun and informative twist on water related subjects will also be handed out.

Teams will also be on hand to chat about the £3.6m investment in the area on the River Dee, that’s set to kick off that week that will bring long term benefits to the environment, while protecting local wildlife.

David Cork, Community Engagement Manager at Severn Trent, said: “We are really looking forward to getting out into the city of Chester and have the chance to speak to people and offer as much advice as possible. It’s a great opportunity to learn more about what we offer, and support we can give, as well as learning more about what we’re planning for Chester over the next few years.

“Our team will be on hand for two days, so if you would like to have a chat or want to find out more or grab yourself some free goodies, then come down to the Grosvenor Shopping Centre and we will be only too happy to help.” 

Severn Trent customers in Chester receive a water-only service from the company, with around 100,000 customers in the city and 46,000 households.

The water treatment works at Boughton, on the outskirts of Chester has been treating water from the River Dee and providing drinking water for the people of Chester for more than 160 years. 

Anyone who can’t make it to the drop-in sessions, but would like to know more about Severn Trent’s work in Chester, visit