Okay We use cookies on our website so that we can make sure you find the information you need in the most simple way. By continuing you accept these cookies. Find out more about cookies and how we use them.

Manage your account

New to online?

  • Get ready
    for winter

    For peace of mind this winter follow our quick tips to protect your pipes from the cold weather.


    Show me how

  • Free water
    saving kits

    Simple changes make a big difference to saving water and our free water saving kits are a great place to start

    Order yours now

  • Delivering value
    everyday

    The lowest average household bills in England and Wales for water and waste water services combined

    Our charges

View incidents in your area

static-map.png

Latest incidents across our region

  • Supply Disruption on WESTERN GARDENS, NG8 (view on map)
    Reported on 05/12/2013
  • Reported Leak on ST BERNARD'S ROAD, B92 (view on map)
    Reported on 05/12/2013
  • Reported Supply Incident on M5 , WR8 (view on map)
    Reported on 05/12/2013

Ask a question

Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • New to our area?
    Let us know if you're a new customer so we can set up your account
  • Business customers
    Consolidate the bills for your business premises to make your finances more simple
  • Property developers
    Information for builders and developers who need to connect to our supplies

Information, tips & stories

Information in...

Contact us

  • Emergencies (24hrs) 0800 783 4444
  • Billing Enquiries
    (Mon - Fri, 8am - 8pm & Sat 8am -1pm)08457 500 500

© Severn Trent Water