Okay We use cookies on our website so that we can make sure you find the information you need in the most simple way. By continuing you accept these cookies. Find out more about cookies and how we use them.
  • Win an
    iPad Air

    Sign up for online billing and you’ll automatically be entered into our monthly prize draw.

    Find out more
  • 3 is a magic
    number

    Pee, poo and toilet paper are the only three things that should go down your loo to avoid blocked drains.

    Watch our top tip video here
  • Delivering value
    everyday

    The lowest average household bills in England and Wales for water and waste water services combined

    Our charges

Welcome to Severn Trent Water

4.2 million homes and business across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

static-map.png
We'd like to know more

Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

Information, tips & stories