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  • Winter
    leaks

    At this time of year, leaks can freeze and become dangerous. Please report leaks so we can fix them as quickly as possible.

    Report a leak
  • Win an
    iPad Air

    Sign up for online billing and you’ll automatically be entered into our monthly prize draw.

    Find out more
  • Beauty on your
    doorstep

    We have some truly stunning countryside and nature for you to explore; whether on foot, by bike or on the water.

    Find a site near you
  • Delivering value
    everyday

    The lowest average household bills in England and Wales for water and waste water services combined

    Our charges

Welcome to Severn Trent Water

4.2 million homes and business across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

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