Okay We use cookies on our website so that we can make sure you find the information you need in the most simple way. By continuing you accept these cookies. Find out more about cookies and how we use them.

Manage your account

New to online?

  •  

    Your bill
    explained

    Watch our short video for
    all you need to know about
    your bill.


    Find out more

  •  

    Take care of
    your drains

    Did you know only human waste,
    toilet tissue and a small amount of
    cleaning products should be flushed
    down your loo?


    Find out what not to flush here

  • Delivering value
    everyday

    The lowest average household bills in England and Wales for water and waste water services combined

    Our charges

  • Free water
    saving kits

    Simple changes make a big difference to saving water and our free water saving kits are a great place to start

    Order yours now

View incidents in your area

static-map.png

Latest incidents across our region

  • Reported Leak on HOLDERS LANE, B13 (view on map)
    Reported on 12/03/2014
  • Reported Sewer Incident on LARCHWOOD ROAD, WS5 (view on map)
    Reported on 12/03/2014
  • Reported Sewer Incident on BRENDON ROAD, NG8 (view on map)
    Reported on 12/03/2014

Ask a question

Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • Business customers
    Consolidate the bills for your business premises to make your finances more simple
  • Property developers
    Information for builders and developers who need to connect to our supplies

Information, tips & stories

Information in...

Contact us

  • Emergencies (24hrs) 0800 783 4444
  • Billing Enquiries
    (Mon - Fri, 8am - 8pm & Sat 8am -1pm)08457 500 500

© Severn Trent Water