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  • Seasons

    Did you know pouring cooking
    fat and oil down the sink can
    block your drain?

    Watch the video

  • We're ready for
    winter - are you?

    We’ve got great tips and advice
    for how to get your home ready
    for the cold.

    Find out more
  • Beauty on your

    We have some truly stunning countryside and nature for you to explore; whether on foot, by bike or on the water.

    Find a site near you
  • Delivering value

    The lowest average household bills in England and Wales for water and waste water services combined

    Our charges

Welcome to Severn Trent Water

4.2 million homes and business across the Midlands and mid-Wales rely on us to provide clean water and take their waste water away.

Type your question into the box below

If you can’t find an answer then check out our Help & contacts section or email our Customer service team.

Useful information

  • If you've just moved into the Severn Trent area- you can register your account online
  • Search your postcode to find out more about the water supply in your area.

Information, tips & stories