Drop-in session for Chester customers to find out about multi-million upgrade project from Severn Trent

4th December 2023

Severn Trent is set to invest millions of pounds to ensure a secure water network for Chester and customers are being invited to learn more about the project.

The water company is investing £10million in new water pipes to make sure that the city receives a reliable and sustainable water supply – one of the biggest investments the company has made in the city.

Severn Trent has organised a drop-in session on Thursday, December 7th for customers to meet the project team and ask any questions about the work.

Taking place at Huntington Village Hall, Butterbache Road, Huntington, Chester, CH3 6DB, the session will run from 4pm until 6.30pm.

Catherine Webb, Severn Trent Community Communications Officer, said: “We’d love for people to come to the drop-in session to hear all about these exciting plans and we can answer any questions people may have.  It’s really important to us that our customers in Chester have water when they need it, so this project is vital in making sure we’re able to help keep the water flowing for everyone, and the new pipe we’re installing will help us do that.

“This is a huge investment for Chester and a project we’re really excited to be delivering for the community. So, we’d love for people to come to meet us to hear about the project, how we’ll be working and ask any questions, as this project is set to bring lots of benefits to those living here.”

This work is set to begin on Monday, January 8th, 2024, along Sandy Lane in Chester and is expected to be finished by mid-December 2024.

Severn Trent customers in Chester receive a water-only service from the company, with around 100,000 customers in the city and 46,000 households. 

The water treatment works at Boughton, on the outskirts of Chester has been treating water from the River Dee and providing drinking water for the people of Chester for more than 160 years.   

For further information or to be kept updated on the works as they take place visit www.stwater.co.uk/in-my-area/planned-improvements