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News releases

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

See the latest updates on incidents in your area using our interactive map.

Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.


Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • Today we’ve received reports of discoloured water from the Central Nottingham area. Our teams are out on site now investigating and taking samples.
  • Today (26 March), Winnie and Tony, Derby’s wind turbines have started turning intermittently, as the world’s first 3D holographic radar system is brought into operation to support them.
  • We've reopened the B4632 in Willersey, near Broadway in Gloucestershire, as we enter the final stages of our work to build a brand new pumping station and lay new, larger sewer pipes, in Badsey Lane and Collin Lane.
  • In the early hours of Sunday morning we discovered a large burst water pipe on Mansfield Road. We've now got all customers back in supply, but the road is likely to stay closed until the end of the week at least.
  • Two of our female apprentices went to Westminster recently to visit Water Minister, Dan Rogerson, to tell him all about why they love being Severn Trent apprentices.