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News releases

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

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Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.


Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • If you’ve ever eaten at the National Exhibition Centre (NEC) in Birmingham there’s every chance your leftovers, potato peelings and more, could be powering our Coleshill sewage treatment works.
  • Our work to lay new sewer pipes in the village of Norton, Gloucestershire has finished four weeks early. This is great news for local residents, who are already using the brand spanking new sewers.
  • We start work on Monday (2 March) to replace water pipes in Southwell, Nottinghamshire to make sure our customers’ water supply is always there when they need it.
  • Students from Longmoor Primary School in Long Eaton, Derbyshire, were immersed in the world of water when our education team started working with them – and now they’re ‘water experts’.