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News releases

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500
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Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.

media@severntrent.co.uk

Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • “To help keep taps and toilets working, we’re replacing tired old pipes on Kneesall Road in Laxton with brand new ones,” explains Severn Trent Water’s programme engineer, John Springett.
  • To help prevent sewer flooding, we'll start work to investigate and repair a damaged section of sewer on the Upper Tything in Worcester, tomorrow (29 January).
  • We know that some of our customers in Swynnerton, Stone may have no water supply and poor pressure. We believe that one of our pieces of equipment has failed to operate as it should do. Our team are at the location and will do all they can to get things back to normal as quickly as possible.
  • Today we’ve discovered a burst water pipe on Holbrook Road which may be causing water supplies to be off or at low pressure for some of our customers.
  • Today we’ve discovered a burst water pipe on Pennine Road which may be causing water supplies to be off or at low pressure for some of our customers.