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News releases

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If you have an emergency or a billing enquiry, check out our help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

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Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.


Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • As our £300,000 investment to help prevent sewer flooding in Kenilworth approaches the halfway point, the water company says work is progressing well and has thanked customers for their patience and understanding.
  • Severn Trent Water’s work to lay new water pipes in Eaton Road is now complete and work in Wells Road will be finalised early next week.
  • We've joined forces with the Environment Agency and Derbyshire County Council to create a working group to tackle the flooding issues in Melbourne, Derbyshire.
  • Berkswell Women’s Institute (W.I) recently enjoyed a day with a difference, when they visited Severn Trent Green Power’s £13 million food waste anaerobic digestion (AD) plant in Coleshill.
  • The Met Office has issued a weather warning for heavy rain across the Midlands. Our teams here at Severn Trent know that means there’s a possibility of flash flooding, and we're working round the clock to deal with it.