Okay We use cookies on our website so that we can make sure you find the information you need in the most simple way. By continuing you accept these cookies. Find out more about cookies and how we use them.

News releases

Are you a customer in need of assistance?

customer in need of assistance

Need assistance block text

If you have an emergency or a billing enquiry, check out our help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

Map image

Media contacts

Media contacts block text

If you are a journalist with a media enquiry please contact our press team, using the contact details below.

media@severntrent.co.uk

Press office main number02477 715640

We aim to keep you informed about our work, performance and events here at Severn Trent. Use our news search to view stories by year or subject.

  • This morning we’ve discovered a burst water pipe on Warwick Road - Solihull (B93) this may be causing water supplies to be off or at low pressure for some of our customers.
  • Further work to reduce water leaks for residents in the Beaconside area of Stafford gets underway next week. And we're keen to talk to local residents about the work at a drop in session next Tuesday 11 August.
  • Further work to prevent sewer flooding for residents in Cheltenham gets underway next week. We're investing an additional £1.5 million in replacing the existing sewers in the Lansdown Terrace Lane area of the town with new, larger pipes.
  • Local residents in Marchamley, Shropshire are invited to a Severn Trent Water drop-in session this Thursday 30 July, to find out about work taking place in the village during August to replace new water pipes.
  • Residents in Penn in Wolverhampton are invited to one of our drop-in session at the end of July, ahead of the company’s half-a-million pound investment to protect homes in the area from sewer flooding being made in the area in August.