Severn Trent customers in North Shropshire invited to see how they could save thousands of pounds through unique trial 

Monday 22 May 2023

Severn Trent customers in Bomere Heath and surrounding areas will be able to find out how they could potentially save thousands of pounds at a drop-in session this week.

Through its £566 million Green Recovery programme, the water company has committed to replacing thousands of customer-owned old, lead supply pipes in its region across parts of North Shropshire, and most of Coventry for free. The unique trial will help reduce leaks and improve water quality.

And now, Severn Trent and contractual partners Keltek would like to meet residents in and around the village of Bomere Heath at a drop-in event at Bomere Heath Village Hall on Wednesday 24th May 2023 from 2pm to 6pm - refreshments will be available.

Leon Williams, Severn Trent Community Officer said: “We’re really excited to be able to offer residents in the North Shropshire area the chance to have their supply pipe replaced for free. Many customers don’t know that they own their supply pipe, and they may not know how old it is, or if it’s made from lead. Old, lead pipes could pose health risks and can easily burst and leak, causing all sorts of problems, and would be the homeowner’s responsibility to fix.”

Through the ambitious project, Severn Trent will replace old, lead water supply pipes with a new, industry-standard plastic pipe, which can cost up to £3,000 if the old supply pipe bursts or leaks, with the company hoping that the trial will help shape how the rest of the water industry looks to replace customer owned pipes

Leon added: “This trial is really exciting as it has the potential to be industry changing. We’re looking forward to meeting with the community to explain how they can find out if they’re eligible to have their pipe replaced, as well as exploring the wider benefits of this work.

“The project is a real win-win - not only will we be saving thousands of customers money, but it will be better for the environment. Eliminating the risks associated with customer lead pipes means we have to treat water at our works by ‘dosing’ – and by having fewer old, lead pipes on the network, it means this process will become less intensive, and have less of an impact on the environment, which will help us to reduce our carbon footprint and achieve our net-zero goals.”