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Media

Welcome to our media centre, here you will find our press releases, media library, facts and figures about Severn Trent Water, and contact details for our media team.

Are you a customer in need of assistance?

customer in need of assistance

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.

media@severntrent.co.uk

Media office main number02477 715640

Latest News

  • Work is underway in fields off the Kelham Road (A617) to improve Nottinghamshire’s water supply. We're digging a tunnel to lay a large new water pipe beneath the River Trent. When complete, it will help to make sure that Kelham and Halam villages have a reliable water supply and allow new homes to be built in Newark.
  • We’re pleased to say that we expect to start testing Winnie and Tony - Derby’s wind turbines - over the coming weeks. We are working very closely with East Midlands Airport to do this and they have let us know that we have a window of opportunity to test the turbines, safely. This is part of the development of an innovative new radar system, which will benefit the UK aviation and renewable energy industry.
  • Someone in Market Drayton has been throwing their toys out of the pram, or in this case...into the toilet, causing the sewers to be blocked.
  • Our customers who live next to the Dawley Brook in Kingswinford are going to benefit from a £120,000 investment to protect their homes against flooding.
  • Visit our media library to download images, video and more.
  • Key facts and figures, for a quick view of Severn Trent and our performance