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Media

Welcome to our media centre, here you will find our press releases, media library, facts and figures about Severn Trent Water, and contact details for our media team.

Are you a customer in need of assistance?

customer in need of assistance

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)03457 500 500

Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.

media@severntrent.co.uk

Media office main number02477 715640

Latest News

  • 28th May 2015
    An age old story
    Homeowners judge a plumber’s pedigree on age not qualifications. With the ever-present threat of rogue tradespeople, we're warning our customers that age is no indication of professional kudos when it comes to choosing a plumber.
  • We've started to install new water pipes in Nottingham as part of a £54,000 investment to the city to make sure customers can continue to receive a reliable water service. The investment in 340 meters of new water pipes is being installed in Huntingdon Street and surrounding roads during the next couple of months.
  • Our £1.2 million flood prevention and sewer improvement investment in two areas of Stone, Staffordshire is due to get underway in mid-June.  The work will make sure that the sewers can cope with rain water which will prevent further sewer flooding.
  • We're happy to say that all water supplies should now be back on in Leicester. However the road will remain closed until Sunday.
  • Today our end of year results demonstrate that we've delivered on our commitment to put a real focus on the service we provide our customers, through increased levels of customer service, continued major investment and the lowest average water and sewerage bills in Britain.
  • Visit our media library to download images, video and more.
  • Key facts and figures, for a quick view of Severn Trent and our performance