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Media

Welcome to our media centre, here you will find our press releases, media library, facts and figures about Severn Trent Water, and contact details for our media team.

Are you a customer in need of assistance?

customer in need of assistance

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If you have an emergency or a billing enquiry, check out our Help & contacts section for answers to frequently asked questions. 

Alternatively email us your query or phone us using the numbers below.

  • Emergencies (24hrs)0800 783 4444
  • Billing enquiries (8am – 8pm)08457 500 500

Media contacts

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If you are a journalist with a media enquiry please contact our press team, using the contact details below.

media@severntrent.co.uk

Media office main number02477 715640

Latest News

  • Severn Trent Water is reminding its customers in Birmingham to stop pouring their fat down the sink, after a number of blockages have been found in local sewers.
  • Severn Trent Water is working hard this morning to restore the water supply in the Ludlow area of Shropshire after a problem with a burst pipe going into a nearby reservoir.
  • Severn Trent Water is asking for its customers’ help in preventing pollutions following a serious incident in Stoke-on-Trent this week.
  • Work to replace the sewers in part of Sutton Coldfield is going well and will be finished for Easter, with Rosemary Hill Road re-opened on Saturday (19 April).
  • Severn Trent Water has been carrying out emergency clean-up work on Chelmsford Drive – in the Bentilee area of Stoke-on-Trent – since yesterday (15 April), after a sewer flooded in the area.
  • Visit our media library to download images, video and more.
  • Key facts and figures, for a quick view of Severn Trent and our performance