Help and Contact
How can we help you?
Frequently asked questions
- Support for customers with additional needs
- Will I get a discount for paying by Direct Debit?
- How is my monthly Direct Debit calculated?
- I need to register as a new customer
- When will I be able to see my bills online?
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- I am moving home - what do I need to do?
- My partner/family member has passed away. What do I need to do?
- How much does it cost to have water meter fitted?
- What is a Watercard and how can I get one?
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