About Us

Transport

We operate around the clock to ensure that our customers receive the services they expect. Transport is an essential part of delivering this service.

We have a vehicle fleet comprising a wide range of vehicles from large water and sludge tankers to the small vans we use for the routine sampling of customer taps. The combined mileage of our commercial fleet in 2010/11 was over 32 million km. And in addition to our own vehicle fleet, our staff and contractors travel millions of kilometres per year in order to deliver our services.

There are significant environmental impacts as a result of our transport. Not only do vehicles consume finite natural resources like oil, but they also have an impact on air quality and contribute to Climate Change. Our action plan seeks to address these impacts by way of a two pronged approach, firstly to reduce the annual mileage that our staff undertake and secondly to increase the fuel efficiency of our fleet. 

 

Greener travel

We also recognise the need to enable and encourage our staff to travel to work in more environmentally friendly ways where possible. Each of our sites will have an action plan to encourage sustainable travel.  The way we have managed Severn Trent Centre is a good example of this. We work with the local authorities and travel service providers to ensure green travel options are available for our staff and that there are incentives for car-sharing. 

Note: this data also includes business travel in private vehicles.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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