Wonderful on Tap
As part of our Green Recovery scheme we’re offering you the opportunity to have your water supply pipes replaced for free, if you live in Coventry.
Lead pipe replacement scheme
We’re dedicated to keeping your water wonderful for years to come, so we’re looking to ensure the water supply network is up to date.
If your house was built before 1970, you may have lead pipes.
To save your water and save you money, we’re offering to replace existing lead water supply pipes, in over 25,000 homes, with safer 25mm plastic pipe. These new pipes meet new industry standards.
You’re responsible for the water supply pipes in your home, however we can upgrade yours for free. Replacements will start in Henley Green in the Coventry area.
Eligibility for lead pipe replacement
To be eligibile for free replacement of your lead supply pipes, you must:
- Live in the CV2 area of Henley Green, Coventry. You can use our postcode checker to see if you live in an eligible postcode.
- Live in a home built before 1970
- Own your home or pay the mortgage
If you're not sure if your home was built before 1970, we can help you. We'll discuss it with you after you apply.
If you rent your home you'll need to get your landlord's permission before you get your supply pipes replaced.
Apply to replace your lead pipes
If you're postcode is eligible, you can now start your application to replace your lead pipes.
Once we’ve received your details, our team will contact you to arrange an inspection.
The pipes we'll replace
We'll replace any lead pipes that connect your home to our water network, from our water main to your kitchen tap.
That includes pipes in your property boundary that you'd normally be responsible for.
What the work involves
A step-by-step guide to what we'll do when we install your new supply pipes.
After you apply to have your lead pipes replaced, we'll contact you to arrange an inspection.
The inspection will involve a visit from our team.
They'll call you before they get there to make sure you're at home.
When they arrive, they'll check some things inside and outside your home.
They will check:
- where your supply pipes and stop taps are
- if you share your supply pipes with your neighbours
The team will also carry out a flow and pressure test on the taps in your home.
After that, they'll talk to you about what happens next and explain how they'll install the new supply pipes and smart meter.
Before we begin the installation, we'll put up any necessary barriers and road traffic signs to make sure the area is safe for you, our team and people in the area.
It may be that we need to close the road and put traffic lights in place. It'll all depend on what's needed to make sure we can do the work safely. We'll discuss it with you when we visit.
There are two ways we can install your new supply pipes:
- Tunnelling underground using a tool called a "mole"
- Digging an open trench
We'll talk to you about which method we will use before we begin.
We can only advise which installation method we will use when the team have completed the inspection.
After we've installed your new supply pipes, we'll do all we can to make sure things are put back how they were.
If we have to dig up any of your driveway, paths or any other part of your property, we'll make sure we repair and replace the materials.
How to find out if you have lead pipes
You can check if you have lead water pipes in a few simple steps.
Why you should replace your lead pipes
The benefits of getting your lead pipes replaced.
A fantastic opportunity for you to save money
Replacing your lead water supply pipes will save you money now and in the future. Replacing lead pipes could cost you between £1,000 - £3,000 or even more in some cases. These pipes are also more likely to leak, so as well as saving water, you could save on your water bills too.
Removing the risk of harmful lead
Lead was mostly used as the base material for customer supply pipes and other water infrastructure before 1970. We do everything we can to make sure your water meets Water Quality drinking standards. But long term exposure to lead in your drinking water can be harmful. By removing lead from the water system we’ll be keeping your wonderful water clean and healthy.
Improved pressure and flow
Lead pipes narrow as they age, which can restrict the flow to your taps. Removing them can help improve this. If you’re on a joint supply, we'll switch you to a new single supply connection which gives you improved pressure.
Future-proofing your home
Upgrading your lead pipes now will safeguard your home from needing more extensive work done in the future, which could cost even more. This will also make your house more attractive if you ever decide to sell, as the cost and hassle of replacing lead pipes could put off potential buyers.
If you have lead pipes but don't live in Coventry
If you don’t live in one of our Coventry trial areas, you can still get your pipes replaced.
We also have advice on how to reduce the health risks if you do have lead pipes.
How to reduce health risks of having lead pipes
Since 1970, it's been illegal for builders and plumbers to use lead pipes for drinking water.
There's no legal need for homeowners to replace existing lead pipes, but it can help reduce health risks.
While you still have lead pipes, there are some things you can do to reduce the risk.
Run the cold tap for at least two minutes at the start and end of every day. This will clear the water that’s been in contact with the lead pipe overnight.
You may need to run your tap for slightly longer than two minutes if you’ve got a very long lead service pipe. This is common if you live in a farmhouse, for example.
To make sure you don't waste the water you run off, you could collect it in a bowl or bottle and use it to water plants.