Our charges

Your water bill may vary depending on the services you receive from us, whether you have a water meter or your charges are based on your home's rateable value.

Please visit 'Understanding your bill' to watch a short video which explains how we calculate your charges.

Your water bill covers more than just the cost of cleaning the water you use and the waste water we take away. Understand what makes up your bill.

The charges shown on your bill do not include VAT.

The average combined bill (for water and sewerage services) for a household in the Severn Trent area is increasing by 6.5%. This includes all metered and unmetered households. The increase in your bill will probably differ from this average as the amount your bill will increase by also depends on:

We’ve outlined below increases in typical bills for metered and unmetered customers this is the increase that a customer could see if they stay on the same tariff and (for metered customers) use the same volume of water as last year

Please be aware the following charges differ depending on the rateable value of your property and where you live: