Pay your water bill through your benefits.
Water Direct can help you pay your water bill direct from your benefits. Payments are automatic, making it easier for you to pay and budget.
The Department for Work and Pensions (DWP) deduct an amount from your benefits payment. That is then credited to your Severn Trent account.
You can apply for Water Direct if you or anyone you live with gets any of the following State benefits:
You must also owe at least £50 on your Severn Trent account.
Applying for Water Direct
If you're eligible, you can apply online to pay by Water Direct.
After you submit the form, we'll send your application to the Department for Work and Pensions.
It usually takes up to four weeks for them to process your application. We'll write to you once we know the outcome of your application.
If you would rather complete a paper application form, you can call 02477 716 585. One of our team will post an application form to you.
Other organisations who can help
If you’re in debt or struggling to pay your bills, you can get help and support from many independent charities.