My Account
We’re here to help
Whether it’s help understanding your bill, making sure we know how to support you during a supply interruption, or finding the right solution to help you pay what you can afford, we’re here to help you.
Help with a medical condition, disability or additional need
If you have a medical condition, illness, disability or any kind of additional need, join the Priority Services Register so we can give you the right support.
Help with your account
Looking for bill information? Want to close an account?
Forgotten your password? Our guides and advice for managing your account could help.