How do i qualify?
If the answer is ‘yes’ to both of the following questions, you’re eligible to join the scheme.
1. Are you on a water meter AND claiming for one of the qualifying benefits?
2. Is someone at home receiving Child Benefit because they have three or more children under the age of 19, or does someone in the house have a medical condition that means they use a lot more water than usual?
When you complete your application, please make sure you’ve attach the evidence we need in order to accept it. This will all be explained in the application form.
Once we’ve got your application, we’ll let you know if you’re on the scheme within 10–12 days and your new, lower charges will be included in your next bill.
If your application isn’t successful, we’ll be in touch to let you know why and chat through any other possible options.
Remember, you won’t qualify for WaterSure if you water your garden with anything not handheld (like a sprinkler or a domestic irrigation system), or if you have an auto-fillswimming pool or a pond with a capacity of over 10,000 litres.
If you have any other questions about WaterSure and whether you qualify, take a look at stwater.co.uk/watersure