Wonderful on Tap

Saving water made simple

We all use water day to day – often without thinking about it – but saving water doesn’t have to be difficult.

Water saving tips for your home

Saving water at work

Saving water can be simple – by making a few small changes you could be more water-wise at work.

Water saving tips for your business

Protecting our environment

We all use water in different ways, with higher demand and a growing population it’s important we try and help the environment.

How water use is changing

How we can save water together

Useful water-saving advice for however you use water.

We’re working hard to play our part in conserving water by:

  • finding and fixing leaks
  • investing in our infrastructure
  • supporting developers to build water efficient homes
  • educating groups all across our region on how to be water-wise.

But we need your help too, so we’re asking all of you across the region to be conscious of how much water you use, and do what you can to save.

Check out our most recent TV ad about saving water, energy and money.

You might be surprised to know that in April 2022, the Midlands only received 40% of their expected rainfall. Now this might sound like lovely spring weather, however it is now having a knock on effect to our summer supply. Less rainfall means we have less water in our reservoirs to serve you and your families. To help us during this dry period, please think about your water usage and what you and your family can do to conserve water this summer.

HOW A CHANGING CLIMATE IS AFFECTING WATER USE

Help when you need it

We all need a bit of extra help from time to time, and there are lots of ways we can support you and your household.

That extra bit of help

Help with a medical condition, disability or additional need

If you or somebody in your household has additional needs - such as a medical condition, disability, restricted mobility, or low hearing or vision - the Priority Services Register could help.

Join the register

Help with understanding your bill and correspondence

Whether you're unsure about something on your water bill, or you have English as a second language and would like to communicate with us in your primary language, there are ways we can help you.

Understanding your bill

Help with paying your bill

We know that sometimes it’s difficult to pay your bills. If you ever need a helping hand, we’ve got several financial assistance schemes

Financial support

Upgrade your water supply pipes at no cost to you

If your home was built before 1970, you could have lead pipes. We're offering to upgrade these pipes for Coventry-customers at no cost.

Find out if you're eligible