Register now

If you already have a Severn Trent water account, you can register to manage your account online in 3 easy steps.

If you've never had a Severn Trent water account, you can

open an account as a new customer.

  • 1 Let us know who you are
  • 2 Let us know how to contact you
  • 3 Secure your online account

This is the email address we will use to contact you regarding your account.

This is the main number we will contact you on. Please provide a mobile phone number so that we can reach you in the event of a water-related emergency.

We'll email you confirmations and call/text if any issues

Your password is case sensitive and must be between 8 and 30 characters. It has to contain at least one number, one uppercase letter and one lowercase letter.

Try not to use anything that can be easily guessed like your name or address.

Password strength


    Easy for you to remember, hard for someone else to guess....