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Already have a Severn Trent water account? - Register in 3 easy steps. New to our area? - Click here

1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account

1 Let us know who you are

Add your Severn Trent Water account number without spaces or special characters (for example: 1234567890)

Severn Trent account number *

Your Severn Trent Water account number is 10 digits long and can be found at the top right hand side of your bill. If you do not have a bill please contact us by chatting to us online.

Postcode *

Please use the postcode as shown on your bill. For Business customers, you can use the post code of any property associated with this account number.

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Email address *

Please use a valid email address as once you've completed registering for an online account this will be used as your username to login to your online account.

Confirm email address*

Surname *

We need to ask you a few questions

Landline telephone number *

The landline telephone number you provided when the Severn Trent account was setup
Mobile telephone number *

The mobile telephone number you provided when the Severn Trent account was setup
DD *

MM *

YYYY *

The Date of Birth you provided when the Severn Trent account was setup
Last 4 digits *

Provide the last 4 digits of the Bank Account used to pay for your Severn Trent account
Amount *

Provide the last payment amount you paid on your Severn Trent account
DD *

MM *

YYYY *

Provide the date for when you last made a payment on your Severn Trent account
Sortcode *

Provide the Bank Account sort code used to pay for your Severn Trent account

2 Let us know how to contact you

Email address *

This is the email address we will use to contact you regarding your account.

Confirm email address*

Contact telephone number *

This is the main number we will contact you on. Please provide a mobile phone number so that we can reach you in the event of a water-related emergency.

We'll email you confirmations and call/text if any issues

3 Secure your online account

Password*

It has to contain at least one number, one uppercase letter and one lowercase letter.

Password strength

Confirm Password*

Easy for you to remember, hard for someone else to guess....

Frequently Asked Questions

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