Register now

If you already have a Severn Trent water account, you can register to manage your account online in 3 easy steps.

You'll need to set up a Severn Trent account first if you're new to our area.

1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account

1 Let us know who you are

Add your Severn Trent Water account number without spaces or special characters (for example: 1234567890)

Severn Trent account number *

Your Severn Trent Water account number is 10 digits long and can be found at the top right hand side of your bill. If you do not have a bill please contact us by chatting to us online.

Postcode *

Please use the postcode as shown on your bill. For Business customers, you can use the post code of any property associated with this account number.

Let's find you now

Email address *

Please use a valid email address as once you've completed registering for an online account this will be used as your username to login to your online account.

Confirm email address*

Surname *

We need to ask you a few questions

Landline telephone number *

The landline telephone number you provided when the Severn Trent account was setup
Mobile telephone number *

The mobile telephone number you provided when the Severn Trent account was setup
DD *

MM *

YYYY *

The Date of Birth you provided when the Severn Trent account was setup
Last 4 digits *

Provide the last 4 digits of the Bank Account used to pay for your Severn Trent account
Amount *

Provide the last payment amount you paid on your Severn Trent account
DD *

MM *

YYYY *

Provide the date for when you last made a payment on your Severn Trent account
Sortcode *

Provide the Bank Account sort code used to pay for your Severn Trent account

2 Let us know how to contact you

Email address *

This is the email address we will use to contact you regarding your account.

Confirm email address*

Contact telephone number *

This is the main number we will contact you on. Please provide a mobile phone number so that we can reach you in the event of a water-related emergency.

We'll email you confirmations and call/text if any issues

3 Secure your online account

Password*

It has to contain at least one number, one uppercase letter and one lowercase letter.

Password strength

Confirm Password*

Easy for you to remember, hard for someone else to guess....

Frequently Asked Questions

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