Our metering partners
We work in partnership with a company called Network Plus, who install and replace water meters for our customers.
Network Plus
Network Plus specialist engineers will visit your home after you apply to have a water meter fitted. They will check that it’s possible to fit a new meter and install it, or replace an existing one.
You can apply online to have a water meter, where you'll be able to choose a time slot for Network Plus to come to your property and install your meter.
If you think you have a problem with your water meter and it needs replacing, let us know and we'll inform Network Plus about the work and give you a reference number.
Contacting Network Plus
Once you have a reference number, you should contact Network Plus if you:
You can call Network Plus on 0330 678 0964.
Before you contact Network Plus, you will need to have your job reference number ready.