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What is the meter reading service?

If you have a water meter we will try and read this twice a year, however occasionally we may have to estimate this reading. If you find it difficult to check your meter you can arrange to have one of our team visit your property and take the reading for you. Just call us on 03457 500 500 and we’ll arrange a time and date that works for you.

If you can access your meter but are unsure how to take a reading, watch the short video below or visit our how to read your meter page.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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