Meet Sonia
If you need a bit of extra support with your bill, know that you’re not alone. Sonia and her team are currently helping more than 250,000 Severn Trent customers.
But we know every story is different, and that’s why our team want to work with you to understand the support that you need.
If you need help, follow our simple steps to see how you can make your bills as affordable as possible, or find the right support scheme to help you.
How we can help you
Our support schemes
If you need a little extra support, one of our financial schemes could help:
Other organisations who can help
If you’re in debt or struggling to pay your bills, you can get help and support from many independent charities.