Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the CV34 area of Warwick this evening. Our teams are carrying out some essential repair work.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 11pm.

We’ll make sure this page is updated as we receive more information.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the B21 area of Birmingham this afternoon. This is due to a burst water pipe on Oakland Road.

Our teams are on site working to repair this and restore your water supply as soon as possible.  We are very sorry for any inconvenience this may be causing.

We’ll make sure this page is updated as we receive more information.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to the essential repair works in the S18 area of Derbyshire this afternoon.

Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 9pm.

Apologies for any inconvenience caused and thank you for your patience.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

The Fire Services have contacted us to advise they will be using hydrants in your area. As a result, you may experience lower water pressure and/or discoloured water. 

They are working as efficiently as they can, so supplies are restored back to normal as soon as possible.

We’re really sorry if you are impacted by this and thank you for your patience. We’ll provide updates here as soon as we have more information.

We have recently responded to a report of third party contractors that have caused damage to a waste main running through Kenilworth Abbey in CV8 1LY.   

We are still waiting on a repair to be made, however our teams are working to ensure we have correct mitigation in place to keep any flooding to a minimum.

We understand, given the location, this is not ideal and we are trying to keep the disruption to a minimum.

We will provide a further update when we have carried out a repair and would like to thank you all for your ongoing patience.