Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the CV35 & CV37 areas of Warwickshire this morning. This is due to a burst water pipe. 

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 4PM.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.  

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the B91 area of Birmingham this afternoon. Our teams are carrying out some essential repair work on Brandon Road. 

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3PM.

We’ll make sure this page is updated as we receive more information.

We’re pleased to inform you that the booster pumps that supply water to your area are working agian and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the B38 area of Birmingham this morning. Our teams are carrying out some essential repair work on Wasthill Lane.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3PM.

We’ll make sure this page is updated as we receive more information.

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the WR11 area of Evesham due to the burst water pipe off Evesham Road.

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 2PM. We are very sorry for any inconvenience this may be causing.

We’ll make sure this page is updated as we receive more information.  

We’re pleased to inform you that the repair for the burst water main int he TF6 area of Shropshire is now completed.

The water supply has been returned to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

The Fire Services have contacted us to advise they will be using hydrants in your area. As a result, you may experience lower water pressure and/or discoloured water.

They are working as efficiently as they can, so supplies are restored back to normal as soon as possible.

We’re really sorry if you are impacted by this and thank you for your patience. We’ll provide updates here as soon as we have more information.

Our teams are carrying out essential sewer repairs this evening in the S25 area of North Anston, specifically on Hard Lane and Ryton Road.

During this work, you may see tankers in the area. These are being used to redirect wastewater through our network to keep everything running smoothly. Our engineers are working closely with traffic management teams to ensure the area remains safe while repairs continue.

We apologise for any disruption and appreciate your patience and understanding.  

This page will be updated as soon as more information becomes available.     

We’re making essential sewer pipe repairs in your local area, and you may notice an increase in Severn Trent presence near to the Stourbridge Canal and Kingsway.         

We’re sorry for the short-term disruption if you live in the area and use this road. 

We promise to have the repair completed as quickly as we can and thank you for your patience.