Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the LE13 area of Melton Mowbray. Our teams are carrying out some essential repair work.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information. 

We’re pleased to inform you that the repair for the burst water pipe is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to essential repair works.

Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 6am. 

Apologies for any inconvenience caused and thank you for your patience.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to the burst water pipe. Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 6am. Apologies for any inconvenience caused and thank you for your patience.

We’d like to apologise to anyone experiencing poor pressure in the B78 area of Tamworth. Our teams are investigating the cause and working hard to get everything back to normal as quickly as possible. We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.  

We're pleased to let you know that although we continue to work in the area, we're confident no customers should be experiencing any supply interruptions. 

We will also send a further update once these works are completed. We thank you for your continued patience.                  

We’d like to inform you we are working in the surrounding area in S33 of Hope Valley. Our teams are carrying out some essential changes to the water network.

Whilst this works takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.              

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to inform you we are working in the surrounding area in CV13 and CV9 of Warwickshire. Our teams are carrying out some essential changes to the water network.  

Whilst this works takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.. 

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.                                                        

We're working with the local council to determine the full extent of the works required at this location.                                      

Our teams will continue carrying out investigations to understand how and why concrete has entered our network.

To do this we will need to remove a lot of the concrete already set around our sewer which makes this work more complicated than usual. We'll be working throughout the remainder of the week to remove the concrete and establish the necessary repairs.       

We would like to take this opportunity to thank customers and local residents for their continued patience and understanding while these works are ongoing. As soon as further information becomes available, we will provide an update on our website to ensure you are kept fully informed of our progress.                                          

Our teams are carrying out investigations on the sewer network around Gaydon, Coppice Avenue.                                

We’re sorry for any disruption this may cause, and we'll work to complete our investigations as quickly as possible.

Thank you for your patience.                          

We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the booster pumps that supply water to your area are working again and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.