Incidents

We’ve been made aware some of our customers in the GL51 area of Cheltenham are experiencing no supply, poor pressure or discoloured water this evening.

Please be assured our teams are investigating the cause. We are very sorry for any inconvenience and will provide further updates here once we have more information. 

We’re pleased to inform you that the repair for the burst water main is now completed.

The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Due to the forecasted weather conditions across our region, there’s a possibility of rivers and streams flooding or flooding within the highways and around homes.​          

If you’re experiencing flooding from a road or a footpath and there’s no evidence of sewerage (toilet paper etc), please report this to your local Council who are responsible for highways drainage flooding. ​

You can check the UK Government Flood Warning Information Service for updates about possible flooding in your area.​

If you'd like to report flooding from river or streams, please contact the Environment Agency and they will be able to assist further. You can find more information and contact details on their website or please contact their Floodline number on 0345 988 1188.​

If you experience sewer flooding, our handy guide will help you with what we are responsible for and will enable you to determine different types of flooding, and who to contact.

Severn Trent teams are carrying out repairs on a burst pipe on the A34 Stone Road in Tittensor, Stoke-on-Trent.               

Crews have been working overnight on the repairs which has required a closure of the southbound lane, in order to keep workers and the public safe.

The lane closure, near to Trentham Gardens, will remain in place on Tuesday morning as the works continue, including tankering in the area.

We know how disruptive these kind of repairs can be, but we need the lane closure to keep our crews and members of the public safe.

Our teams will be working hard to complete these repairs and get things back to normal as soon as possible. We’d like to apologise and thank everyone for their patience and understanding. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.