Incidents

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’ve been made aware some of our customers in the LL21 area of Shropshire are experiencing no supply, poor pressure or discoloured water this evening. 

Please be assured our teams are investigating the cause.

We are very sorry for any inconvenience and will provide further updates here once we have more information.

We’d like to apologise to those experiencing poorer pressure or no water supply in different areas of Shrewsbury. 

Due to the adverse weather conditions this is causing power outages, which affects our pumps that help us move water around your area. We are working closely with National Grid to help resolve the issue. If you are affected, please visit National Grid - Storm Information Page for help and guidance.  

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.    

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the TF2 area of Shropshire this evening. Our teams are carrying out some essential repair work on Trinity View.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 9PM. 

We’ll make sure this page is updated as we receive more information.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the LE5 area of Leicestershire due to the burst water pipe. 

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 5PM.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Severn Trent teams are carrying out repairs on the A42, Trentham Gardens in Stoke-on-Trent.

Crews have been working on the repairs which has required a closure of the lane, in order to keep workers and the public safe.

The lane closure, near to Trentham Gardens, will remain in place as the works continue, including tankering in the area.   

We know how disruptive these kind of repairs can be, but we need the lane closure to keep our crews and members of the public safe.   

Our teams will be working hard to complete these repairs and get things back to normal as soon as possible. We’d like to apologise and thank everyone for their patience and understanding.