Incidents
Stay up to date with incidents across our region.
Supply Interruptions in Birmingham
We’ve been made aware some of our customers in the B18 area of Birmingham are experiencing no supply, poor pressure or discoloured water this morning.
Please be assured our teams are investigating the cause.
We are very sorry for any inconvenience and will provide further updates here once we have more information.
Essential Repairs in Stonehouse
We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the GL10 area of Stonehouse this morning.
Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.
We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 1pm. We’ll make sure this page is updated as we receive more information.
Water Supply Interruptions in Atherstone
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Water Supply Interruptions in Dursley, Gloucester
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Ludlow
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Repairs in Birmingham
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Works in Stoke-on-Trent
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Repairs in Stroud
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Kidderminster
We’re pleased to inform you that the repair for the burst water main in DY11 area of Kidderminster is now completed. The water supply has been returned to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Managing incidents
When things go wrong, our teams respond immediately to make sure your service gets back to normal as quickly as possible. Find out how we manage incidents, keep you updated, and can support you if you need extra help.
Priority Services
We can provide extra support in the event of a supply issue. If you or someone in your household is of pensionable age, disabled or has a long-term illness, our free Priority Services may be able to provide the support you need.