Skip to Main Content
CLOSE
About Us
Overview
Previous Plan 2015-2020
Quality water
Service you can rely on
Affordable bills
Sustainable finance
Current plans 2020-2025
Serving our customers
Putting you at the centre
Gaining a new perspective
Our commitments to you
Our other plans
Water resources management plan
Drought plan
Our 25 year plan
Responsibility
Responsible business
Our responsibilities to you
Your rights as a customer
How we are regulated
Regulatory Performance
Doing the right thing
Modern Slavery Statements
Environment
Biodiversity
Boost for Biodiversity terms and conditions
Catchment Management
Severn Trent Environmental Protection Schemes (STEPS)
Farm to Tap
Pesticide Amnesty
Catchment Management
CaBA Partnerships
Contact your local Agricultural Advisor
Are you in a priority catchment?
Advice for livestock farmers
Bag it and bin it
Environmental information regulations
Reservoir levels
Careers
Education zone
Education Zone
Arthur, the Genie and the Fatberg of Doom
Severn Trent Community Fund
My Account
Overview
My Account Home
Pay Online
Payment plans
Payment plans
Pay in full
My water meter
Overview
Submit meter reading
Find and read your water meter
Move, re-site or up-size your water meter
Getting an unusually high bill or meter reading
Apply for a water meter
Moving home
Overview
Moving within our area
New to the area
Leaving our area
Students
Our supply area
Update account details
Make a Payment
My Bills and Payments
Moving home
Moving within our area
Leaving our area
Our supply area
Payment Plans
Overview
Manage Water Card
My water meter
Overview
My Water Meter Reads
Your Water Usage
Find, read or move your water meter
Apply for a water meter
Unusually high meter reading?
Update account details
Help with account
Help when you need it
Help with a medical condition or disability
Help with understanding your bill
Help with paying your bill
Our charges
Our service explained
How to switch to paperless billing
Your Bank Account Details
Meter reading history
Make a Payment
In My Area
Check my area
Incidents
Track my job
Planned Improvements
Find a plumber
Flooding
My Supply
Overview
Where we supply
Discover water
How we plan
Tap water
About your water
Supply and pressure
My water pipes
Protecting your pipes
Water pipe responsibility
Lead replacement scheme
Hydrant misuse
Waste water
About your waste water
Looking after your sewers
Avoid nasty blockages
How to prevent blockages in your area
Are you connected correctly?
Sewer pipe responsibility
Private sewer ownership
Pumping station and manhole ownership
How to avoid blockages in a commercial kitchen
Sewer sensors
Blocked drains
Sewer flooding
Surface Water Drainage
Dealing with unpleasant smells
Dealing with rats at your property
Altering your property
Connecting to water and sewers
Building over sewers
Disconnections and reconnections
Leakage
How to check for a leak
How we find and fix leaks
Leakage allowance
My water quality
Check my water quality
What to do if your water looks unusual
What to do if your water tastes or smells unusual
How we look after your water quality
Understanding your water quality at home
Wonderful on Tap
Experience water
Days out
Come visit us
Events
Love water
Save water
Saving water made simple
How a changing climate is affecting water use
Water saving tips
How we're saving water
Home water checks
Affordable water
Protecting water
Valuing water
Refill
Overview
Support Refill
Refill events
Great Big Nature Boost
Building and Developing
Overview
House developments
New house
House renovation
New Connections
Building over/near sewers
Replacing an existing supply
How to replace an existing supply
Shared separation scheme
Lead replacement scheme
New site developments
Developer Enquiry
Water & Sewerage New Mains
Water mains
Sewer adoption
Temporary supply
Self lay
NAVs
Other developments
Flats or apartments
Agricultural supply
Diversions & disconnections
Commercial property
Diversions & disconnections
Diversions
Disconnections
Regulations and forms
Application forms, guidance & agreements
Water fittings regulations
Regulation 5
The water supply regulation 1999
Developer services performance
Self lay
NAVs
Estimators and maps
Request a water or sewer map
New connections charging
Help and FAQs
Common developing FAQs
Water
Sewerage
Self lay FAQs
Contact Developer Services
Businesses
Overview
My account
Retailers
Liquid waste treatment
On-site services
Food waste
Supply and pipes
Altering your property or supply
Hire standpipes
Top tips
How to save water
Trade effluent
Understanding trade effluent
Trade effluent consent
Working with us
Approved plumbers and suppliers
Health and safety
How we work with suppliers and contractors
Market changes
About the water retail market
Retail Exit Application notification
Information for customers in Wales
Water Plus joint venture
FAQs
Wholesale charges
Tariffs and charges
Network access code
Plumbers
Become an approved plumber
Consent for planned plumbing
WaterMark Terms and Conditions
WaterMark Code of Conduct
Water Fittings Regulations
Help and Contact
Overview
Legal
Disclaimer and Terms and Conditions
Disclaimer and Terms and Conditions
My account
Water meters
Privacy
Customer Policies
Accessibility
FAQs
Contact us
Our use of cookies
Regulatory Library
Keeping Water Flowing
Coronavirus
The coronavirus emergency fund
Supporting charities during COVID-19
More
About Us
Businesses
Building and Developing
News
Help and Contact
Severn Trent PLC
Regulatory Library
LOG IN
|
REGISTER
About Us
Businesses
Building and Developing
News
Help and Contact
Severn Trent PLC
Regulatory Library
MENU
CLOSE
LOG IN
|
REGISTER
Agent impersonating -
✖
Agent impersonating -
Update my password
Update my contact details
Add / Remove people from account
Manage my accounts
REGISTER
Log out
|
Log out
SEARCH
site
Close
search
Submit
