In My Area

Types of flooding

There are several different types of flooding, and it’s important to know who can help you in each situation.


River flooding  |  Flooding on roads  |  Groundwater flooding  |  Sewer flooding

River flooding

Storms and heavy rain can lead to river and sea flooding. Large-scale flooding like this can cause a danger to life and to property.

Flooding on roads

Flooding on roads can be caused by overflowing rivers, blocked highway drains and grates, or burst water or sewage pipes. 

You’ll need to contact the Environment Agency or your local council if the water on the road has come from a flooding river.

If the flooding is happening because of a blocked highway drain or grate, you will need to contact your local Council or Highways England who can help.

You will need to contact us about burst water mains or blocked sewage pipes.

Groundwater flooding

Persistent or heavy rain can cause the ground to become saturated. This often means water cannot drain away quickly enough, leading to groundwater or surface water flooding.

Surface water flooding can also happen when underground rivers and lakes overflow, causing the water to rise above the surface. 

This may continue for weeks after the rain has stopped. 

You can report surface water flooding to your local council.

Sewer flooding

Sewer flooding can have several different causes and can be a symptom or consequence of other flooding that happened first.

You should contact us if you experience flooding from sewers.

What to do if you experience sewer flooding

You’ll need to contact us if you experience wastewater flooding from a public sewer

If the sewer flooding is from a private drain at your home, or a neighbouring property, you’ll need to find a private drain clearing company near you to help.