Meet Sonia
"Water is one of life's essentials, so you don't want to worry about paying for it. Whether it's through discounts or caps, or support in times when customers need it the most, our job is to make sure that customers know that the support is there."
Meet Sonia, one of our winter helpers here at Severn Trent supporting customers with their water bill this winter.
One less thing to worry about
Life is messy sometimes, and paying bills can be a worry. You’re not alone and we’re here for you.
Last year we supported around 300,000 Severn Trent customers, but we know everyone’s story is different. That’s why we’ve got a range of ways we can help you if you’re worried about bills.
How we can help you
Our financial support schemes
More ways to help you with your Severn Trent bill: