Supply Interruptions in Shropshire

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the TF9, SY13 area of Shropshire this morning We have found that the pumps that help us move water around your area have stopped working.

As we know what the problem is, we’ve already got engineers on the way to reset these pumps which will return the water supply to normal. We are confident this will be resolved by 11am.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.  

We’d like to apologise to those no supply, poor pressure or discoloured water supply in the TF9, SY13 area of Shropshire this morning.  This is due to a burst water pipe. Our teams are on site working to repair this as soon as possible.

Whilst the repair continues, we also have teams in the area working to restore the water supply by moving water around our network. As a result, you may experience lower water pressure and/or discoloured water as the supply returns.This is nothing to worry about and as our works progress your water supply will return to normal.

We are very sorry for any inconvenience this may be causing and thank you for your patience during this time. We’ll make sure this page is updated as we receive more information.  

Following on from our previous update,  we're pleased to let you know that although we continue to work on repairing the burst water pipe, we're confident no customers should be experiencing any supply interruptions. 

We will also send a further update once these works are completed.

We thank you for your continued patience.