Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the ST8 area of Staffordshire this morning. Our teams are carrying out some essential repair work.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 2pm.

We’ll make sure this page is updated as we receive more information.   

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water in the TF2 area of Shropshire due to the burst water pipe.

Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 2pm.

Apologies for any inconvenience caused and thank you for your patience.   

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the B15 area of Birmingham this afternoon. Our teams are carrying out some essential repair work.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3pm.

We’ll make sure this page is updated as we receive more information.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water in the CV9 area of Warwickshire due to the burst water pipe.

Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 3pm.

Apologies for any inconvenience caused and thank you for your patience. 

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the LE5 area of Leicestershire due to the burst water pipe.

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 3pm.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’re pleased to inform you that the fire service activity in our area is now complete, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to inform you we are working in the surrounding area of ST6 in Staffordshire. Our teams are carrying out some essential changes to the water network.   

Whilst this work takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.