Incidents
Stay up to date with incidents across our region.
Supply Interruptions In Derby
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Stoke-on-Trent
We’re pleased to inform you that the booster pumps that supply water to your area are working agian and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions In Lydney
We are happy to confirm that our teams have resolved the issue, and all supplies should be back on as normal.
You will still see us continuing to work in the area however this shouldn't affect your water supply.
Thank you for your cooperation whilst this was ongoing and have a lovely evening.
Supply Interruptions In Lydney
We’re pleased to inform you that the repair for the burst water main in the GL15 area of Lydney is now completed.
The water supply has been returned to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Works in Balsall
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Works in Bakewell
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Nottingham
We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Waste Pipe Repairs in Stoke-On-Trent
Severn Trent teams are carrying out repairs on a burst pipe on the A34 Stone Road in Tittensor, Stoke-on-Trent.
Crews have been working overnight on the repairs which has required a closure of the southbound lane, in order to keep workers and the public safe.
The lane closure, near to Trentham Gardens, will remain in place as the works continue, including tankering in the area.
We know how disruptive these kind of repairs can be, but we need the lane closure to keep our crews and members of the public safe.
Our teams will be working hard to complete these repairs and get things back to normal as soon as possible. We’d like to apologise and thank everyone for their patience and understanding.
Managing incidents
When things go wrong, our teams respond immediately to make sure your service gets back to normal as quickly as possible. Find out how we manage incidents, keep you updated, and can support you if you need extra help.
Priority Services
We can provide extra support in the event of a supply issue. If you or someone in your household is of pensionable age, disabled or has a long-term illness, our free Priority Services may be able to provide the support you need.