In My Area

Good news, we have located our burst water pipe. We will now be working on fixing the burst water pipe as quickly as possible. While we carry out the repair, we will be looking at restoring water to our customers from different areas. 

We would like to say thank you for your patience and sorry for any inconvenienced caused. 

We will update this page when we have further info. 

We’re aware that customers living within DE23 area of Derby may be experiencing poor or no supply currently. This is due to a burst pipe nearby.

Our team will be on site working on the repairs to resolve your supply interruptions as soon as possible. 

We apologise for any inconvenience this may cause and appreciate your patience while we work to get this resolved. 

We are happy to confirm that our teams have completed the essential repair work and your supplies should be back on as normal.

Thank you for your continued patience whilst this was being carried out and have a lovely evening.

We are happy to confirm that our teams have resolved the issue and all supplies should be back on as normal.

Thank you for your cooperation whilst this was ongoing and have a lovely evening!

We are happy to confirm that our teams have resolved the issue and all supplies should be back on as normal.

Thank you for your cooperation whilst this was ongoing and have a lovely day!

We are happy to confirm that our teams have completed the essential repair work and your supplies should be back on as normal.

Thank you for your continued patience whilst this was being carried out and have a lovely day.