Incidents

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to apologise to anyone experiencing poor pressure in the CV6 area of Warwickshire. 

Our teams are investigating the cause and working hard to get everything back to normal as quickly as possible.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to the issue with the boosters that pump water around your area.    

Our teams are working hard to get your water flowing as normal again and you may notice tankers around the area which are pumping water back into our network to restore your water supply while our works continue. Until we get the area back to normal your supply may be intermittent at times.

Apologies for any inconvenience caused and thank you for your patience.      

We’d like to apologise to anyone experiencing poor pressure in the DE5 area of Derbyshire.

Our teams are investigating the cause and working hard to get everything back to normal as quickly as possible.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

We’d like to apologise to anyone experiencing poor pressure in the WV8 area of Wolverhampton.

Our teams are investigating the cause and working hard to get everything back to normal as quickly as possible.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

The Fire Services have contacted us to advise they will be using hydrants in your area. As a result, you may experience lower water pressure and/or discoloured water.

They are working as efficiently as they can, so supplies are restored back to normal as soon as possible.

We’re really sorry if you are impacted by this and thank you for your patience. We’ll provide updates here as soon as we have more information.

We'd like to inform you we are working in the surrounding area of CV37 in Warwickshire. Our teams are carrying our some essential changes to the water network.    

Whilst this work takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We'll provide updates here as soon as we have more information.                                          

Residents may notice our teams working in the area today as we deal with a blockage in our network.

We’re sorry for any unpleasant smells this may cause while the blockage is being cleared. Our teams are on site and will work as quickly and safely as possible to fix the issue and keep disruption to a minimum. 

Thank you for your patience and understanding while we carry out this work.     

Residents may notice our teams working in the area today as we respond to a blockage in the local wastewater network.  

While this work is carried out, there may be some unpleasant odours in the surrounding area. We apologise for any inconvenience this may cause.

Our crews are on site and working as quickly and safely as possible to clear the blockage, restore normal service, and minimise disruption to the local community.

Thank you for your patience and understanding while we complete this essential work.    

Customers may have noticed increased Severn Trent activity in the WS11 area. Our teams are currently on site responding to a waste water issue and we’re working hard to resolve it as quickly and safely as possible.   

We understand this may be concerning for local residents and visitors, we'd like to reassure everyone that getting this resolved remains our top priority. We will continue to monitor the situation closely while carrying out any necessary repairs and clean-up work.

We'd like to thank everyone for their patience and understanding while this work is ongoing.       

Customers may have noticed increased Severn Trent activity in the Bradgate Park area. Our teams are currently on site responding to a waste water issue and we’re working hard to resolve it as quickly and safely as possible. 

We understand this may be concerning for local residents and visitors, we'd like to reassure everyone that getting this resolved remains our top priority. We will continue to monitor the situation closely while carrying out any necessary repairs and clean-up work.  

We'd like to thank everyone for their patience and understanding while this is ongoing.              

We’re pleased to inform you that the repair for the burst water main is now completed.

The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the repair for the burst water main is now completed.

The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.