Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the SY8 area of Ludlow this evening. Our teams are carrying out some essential repair work.     

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed as soon as possible.

We’ll make sure this page is updated as we receive more information. 

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the CV2 area of Coventry this evening. Our teams are carrying out some essential repair work on.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. We don't want to disturb you throughout the night so will ensure further updates are provided here.    

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 6am.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.   

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to inform you we are working in the surrounding area in WR9 area of Worcestershire. Our teams are carrying out some essential changes to the water network. 

Whilst this work takes place you may notice your water to be slightly lower pressure than usual or  unscented or low-fragrance discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.            

We’d like to inform you we are working in the surrounding area in CV21, CV36 & OX15 area of Warwickshire. Our teams are carrying out some essential changes to the water network.     

Whilst this work takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.                  

We're working with the local council to determine the full extent of the works required at this location.          

Our teams will continue carrying out investigations to understand how and why concrete has entered our network.

To do this we will need to remove a lot of the concrete already set around our sewer which makes this work more complicated than usual. We'll be working throughout the remainder of the week to remove the concrete and establish the necessary repairs.     

We would like to take this opportunity to thank customers and local residents for their continued patience and understanding while these works are ongoing. As soon as further information becomes available, we will provide an update on our website to ensure you are kept fully informed of our progress.                          

Our teams are carrying out investigations on the sewer network around Gaydon, Coppice Avenue.     

We’re sorry for any disruption this may cause, and we'll work to complete our investigations as quickly as possible.

Thank you for your patience.   

We’d like to inform you we are working in the surrounding area in LE17 of Kibworth. Our teams are carrying out some essential changes to the water network.                      

Whilst this works takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.