Supply Interruptions in Matson

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the GL4  area of Matson this Afternoon. 

Our teams are continuing to work hard to manage the burst pipe that we're aware is causing some local disruption, and we're working directly with anyone impacted by the burst.

The pipe is one of the largest in the network, and our teams are working hard to carefully manage the flow of water while maintaining everyone's water supply.

While supplies are on and we're working up repair plans, we are checking in on our customers on our priority services register to make sure they're okay, and have what they need.

We'd like to thank the local community for their patience as we work, and for welcoming our teams.

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the GL3 and GL4 areas of Matson due to the burst water pipe on Winnycroft Lane.        

Our teams have now stopped the burst in Matson. Our priority will now be to keep your water supply on as we continue working to fix the pipe.    

Whilst our repair continues, you may notice tankers around the area. These are being used to move water around our network. 

We are very sorry for any inconvenience this may be causing and thank you for your patience during this time.     

We’ll make sure this page is updated as we receive more information.