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Frequently Asked Questions

  1. What is the difference between a foul sewer and a surface sewer
  2. How do I calculate my sewage flow rate?
  3. Can I have a combined foul and surface water connection?
  4. Doorstep password scheme
  5. I am having a new bathroom/kitchen. What do I need to do?
  6. Can I request a specific date for the connection?
  7. What is a soakway
  8. Alternative bill formats
  9. Can I connect a new property to next door's water pipe?
  10. Do STW always need to inspect the service pipes laid by a SLP?
  11. I have a manhole on my land, can I connect to it?
  12. Self lay FAQs
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