Incidents

We’re pleased to inform you your water supply could be back on earlier than we expected although it may be intermittent for a little while. Our teams remain in the area working to repair the burst water pipe on Sutton Lane. We are still confident the repair will be completed by 10am. Apologies for any inconvenience caused and thank you for your patience.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to the burst water pipe on Tanhouse Lane. Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update as soon as we get one from our field teams. Apologies for any inconvenience caused and thank you for your patience

We’d like to inform you we are working in the surrounding area in LE67 of Coalville. Our teams are carrying out some essential changes to the water network. 

Whilst this works takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance.         

This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.   

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to the burst water pipe in the CV35 and CV37 area of Stratford.  

Our teams are working hard to get your water flowing as normal again, but the repair is taking us a little longer than we first anticipated. You may notice tankers around the area which are pumping water back into our network to restore your water supply while our works continue.  

We’d like to apologise for any disruption caused by these tankers.

Further updates will be provided as soon as possible. 

Apologies for any inconvenience caused and thank you for your patience.       

We’re pleased to inform you that the repair for the burst water main in the LE12 area of Loughborough is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the repair for the burst water main in the CW7 area of Henley is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Traffic update - Birmingham Airport

Our teams are currently carrying out emergency water pipe repairs on the way into Birmingham Airport.

To keep everyone safe while we work, one lane is closed at Bird Island, at the junction with Airport Way.

We know many of you are heading off on your holidays or on your commute to work, and we’re really sorry for any disruption this may cause. Please allow extra time for your journey to the airport or surrounding area over the next few days, just in case of delays.

Our engineers are working as quickly as possible to complete the repairs and reopen the lane.

Thank you for your patience and understanding.

We’ll be holding a drop-in session on 16 July. The purpose of this session is so we can discuss the work we’ll be carrying out towards the back end of July to stop the flooding risk to your homes. The session will be held at Fritchley Congregational Church, Chapel Street, Fritchley, DE56 2FR and we’ll be there from 6pm-8pm. If you want to learn more about what we’re doing, please drop in and see us.