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Incidents
Burst Water Pipe in Alcester
We’re pleased to say that the burst pipe has been repaired and all water supplies are fully restored.
Thank you for your patience and understanding during these essential works.
Leak in Snailbeach
We’re pleased to say that the burst pipe has been repaired and all water supplies are fully restored.
Thank you for your patience and understanding during these essential works.
Burst Pipe in Chester
This repair is continuing this evening, so we just wanted to let you know in case you continue to experience any supply interruptions or notice that your pressure is lower than normal.
We'll keep this page active until the repair has been completed.
Our phone lines are very busy at the moment.
Our phone lines are very busy at the moment as we deal with an exceptional amount of calls.
Please use our website for all non-emergency requests at this stage.
In the meantime, you can manage your account online for all day-to-day requests including paying a bill, setting up regular payments, moving house and entering a meter reading.
If you have a problem like an interruption to supply, water quality issue or you need to report a leak or flooding, you can report this online.
Water Leak in Albrighton
We're really happy to say that all water supplies should now be getting back to normal. A massive thank you to everyone in this area for your patience whilst we worked to get it back on.
Priority Services
We can provide extra support in the event of a supply issue.
If you or someone in your household is of pensionable age, disabled or has a long-term illness, our free Priority Services may be able to provide the support you need.