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Join our Priority Services Register

Sign up for Priority Service and help us to give you the support you, a friend or family member needs.

If you are already on the Priority Services Register, then all you need to do is let us know if there's been any changes to your circumstances.

If you hold a Power of Attorney please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Please select any of the following that apply:

Tell us when you were born

Please provide the contact details of the first point of contact regarding any support needed, including during an incident, should one occur. This may be the same address as you previously provided, but could be different.

This email address will be used to keep you up to date with important changes or updates to your services.

If you are completing this form on behalf of someone else, please provide their email address.

If they don't have an email address, please leave this field blank.

If you'd like to join the register but you don't require any additional support, please click continue to skip to the next section.

Alternative bill formats

Other services

If you are registering a Power of Attorney, and haven't already uploaded the document in this form, please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Additional Information

You can read our full privacy notice on how we use, store and share your data

Update your Priority Services Registration

If you are already on the Priority Services Register, then please let us know if there have been any changes in your circumstances.