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Application for the job centre plus to arrange Water Direct

If you receive Income Support, Jobseeker's Allowance, Employment Support Allowance (ESA), Pension Credit or Universal Credit, the Job Centre Plus might be able to arrange for your water bill to be paid out of your benefits. Please complete the online application form below. Alternatively, simply call 0345 6022 777 and we will make the application on your behalf.

It usually takes up to four weeks to process your application. We will write to you once we know the outcome of your application. We won't take any action to collect your outstanding debt while your application is being processed.

You'll need to have a minimum of £50 arrears in your account at the time you apply to be eligible. This figure is set by the Department of Work and Pensions.