Get in touch

Alterations to a property

If you have altered your household premises (or are planning to do so), it is important that you let us know. If your request relates to a business premises, please refer to your Retailer who must submit this request..

If you are not the individual named on Severn Trent Water bills to this property, we might contact you to provide evidence (such as a planning application) that you are acting on behalf of the tenant, landlord or owner.

Please tick if your property is a: *

Please select an option

Your name: *

Please enter a valid value

Email address *

Please enter a valid email address

Business name (if applicable):

Please enter a valid value

Preferred contact number *

Please enter a valid value

Severn Trent Water account number (if known)

Please enter a valid value

Tenure type *

Please select an option

House number and street *

Please enter a valid value

Postcode *

Please enter a valid value

Type of alteration *

Please select an option

Date of completion *

Please enter a valid value

How many properties

Please enter a valid value

How many properties are there now?

Please enter a valid value

Work that has taken place

Including address details for all properties involved both prior to, and following all alterations. We also need to know what the property is now used for. If its use has changed from commercial to domestic, or vice versa.

Please provide details...

Please enter your description

Was planning permission required in order for this work to take place?

Please select an option

If yes, please provide any application number you have, as this will help us to deal with your query.

Application number

Please enter a valid value

We will securely retain details you provide to us. Please see our Data Protection and Privacy Policy for more details. If you submit this form to us we may use the information throughout the organisation.

Please tick the box if: *

Please select an option

Please tick the box if:

Please select an option

Phone

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Feel free to email us with any enquiries

Languages

Get help in your preferred language

Other languages