Building and Developing

Application forms, guidance & agreements

If you are planning to discharge anything other than domestic waste into a drain that’s connected to a public sewer, it is likely that you’ll need to obtain consent from us before you commence any discharge. Please contact your appointed Retailer to discuss this.

You should be aware that from 1st April, the retail water  market for business customers is changing. It will work in a similar way to other utilities in which you will have the freedom to choose a retailer for services such as billing and customer service. For more information on the changes and advice on how to choose a retailer go to Open Water website.

Here are all of our application forms for you to download. We've also put together some guidance notes for you.

If you're already familiar with our processes for new connections and you know what type of new connection you require you will find all of our application forms on this page. We also have a number of guidance documents which you may want to read before applying or use as a reference throughout the process. They include lots of technical specifications and information on agreed design standards.

Our charges

Charging Arrangement Document (PDF)

Our Infrastructure Charges changed on the 1 April 2018 in line with the Scheme of Charges published on our website.  

Our Infrastructure Charge for water is now £423.93

Our Infrastructure Charge for sewerage is now £229.44

We can help you reduce this charge by up to 100% - so you pay nothing.  

Pre-application reading and template agreements (PDFs)

Take a look out our developers guides below for more information

Application forms (PDFs)

Download one or more of our application forms below to suit your development. Please save the below forms to your device before editing and emailing to us.

More information

Do you need information on water fitting regulations?

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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