New water connections
Do you need a brand new or just a larger supply of our wonderful water? We’ve got you covered.
Our engineers can connect your water supply to our mains. We can also help you to install the pipework on your private land, from the water meter to the stop tap inside your property.
If you need a single connection up to 63mm, you can also ask a WIRS accredited self lay providers to make the connection to our mains on our behalf. After the connection, we’ll look after the pipework they’ve installed up to your meter.
To find out more visit our Self Lay and Navs page
Estimated connection costs and timescales
Here's a breakdown of typical costs and their associated timelines:
Type of Construction |
Estimated Cost | % of Customers | Traffic Management | Timescales | ||
|---|---|---|---|---|---|---|
| 1. | A simple connection, with excavation works and reinstatement carried out by customers* | £1,000 - £1,999 | 2% | To be arranged by customers if needed | 21 days | |
| 2. | A simple connection, with works on the nearest side to the property, including excavation | £2,000 - £3,999 | 26% | - Manual give/take road signs - 2 way traffic lights |
Up to 21 days | |
| 3. | Works could extend to the far side of the road | £4,000 - £5,999 | 35% | - 3 or 4 way traffic lights - Lane closure - Private land entry assessment |
Betweem 21 days and 6 weeks | |
| 4. | Works could be for multiple connections and could extend to the far side of the road | £6,000 - £7,999 | 21% | - Lane closures - Out of hours working - Private land entry assessment |
Minimum of 13 weeks | |
| 5. | Works could be for multiple connections and could extend to the far side of the road | £8,000+ | 16% | - Road closures - Out of hours working - Private land entry assessment - Multiple site visits from our teams |
Minimum of 13 weeks |
*Excavation and reinstatement can be carried out by customers only in specific circumstances which we'll discuss with you during our first site visit. Excavations and reinstatement must comply with safe digging practices and excavation standards. Any permit from highway and consent from private land owners must be obtained by customers in advance of any works. As well as ourselves, Self Lay Providers are also able to make your connection to some types of water mains. Click here to find a list of all accredited SLP's.
Additional information
- Government Regulations: Unlike gas connections, water connections are not subject to the same government regulations regarding free initial connections.
- Custom Quotes: We'll provide a tailored quote based on your specific project requirements.
- Factors Affecting Cost: Location, complexity of the work, and necessary traffic management will influence the final cost.
Before you begin
We know too much information can be an overload, but if you do want to read a bit more about your new connection journey here’s a link to our connection pack:Customer connection pack or read step-by-step of 'Connecting water to a housing development'.
Don’t worry though, we have a team of dedicated colleagues who’ll be in touch at every step and even arrange to meet onsite to be part of your exciting development.
You’ll need to know what you’re building and what water fittings will be installed – like new toilets, sinks, washing machines, etc, whether you need a fire fighting supply or any additional water needs.
If you want to apply for Environmental Incentive Scheme then please click here.
Application Process
Contact us
Other type of connections
Downloadable PDF forms for new water connections.