Building and Developing
Help and FAQs
Struggling with sewer application? Confused about approval? Puzzled by pipe work adoption? Find the solutions on our sewer FAQs page.
Before I apply
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Charges
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Applying
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Approval
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Connections
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Inspection
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
Adoption
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?
General
- Support for customers with additional needs
- When will I be able to see my bills online?
- I need to register as a new customer
- My property is empty do I still have to pay charges?
- What is Barclays Pingit?
- Am I a Severn Trent Water customer?
- How is my monthly Direct Debit calculated?
- My partner/family member has passed away. What do I need to do?
- What is a Watercard and how can I get one?
- How much does it cost to have water meter fitted?
- I am moving home - what do I need to do?
- Why is my water brown/black/orange/yellow?