Building and Developing
Help and FAQs
We understand applying for a new connection can be a little confusing at times. So here are the answers to all your burning developing questions.
FAQ's
We know it can sometimes be confusing when you're trying to apply for the right connection because there are slight differences in our processes. We've split the most commonly asked questions into two sections - water and sewerage - to help you quickly find the answers to your questions you’re looking for.
Water
- I am on a shared supply with my neighbour(s), can I separate it?
- What size connection do I need?
- How do I arrange for my service pipe to be inspected?
- How long is my quote valid for?
- How long will it be before I get a quote?
- What is Traffic Management?
- Can I apply for a water and sewer connection at the same time?
- Can I connect a new property to next door's water pipe?
- Can I have the quote emailed or posted to me?
- Can I request a specific date for the connection?
- Can I send the signed agreement via email?
- Can I talk to someone before I submit and pay for my application?
Sewerage
- What is the difference between a foul sewer and a surface sewer
- Can I have a combined foul and surface water connection?
- How do I calculate my sewage flow rate?
- How much is it going to cost
- How will I know the location of the stop tap & meter?
- I am doing the work myself, do I need to supply a risk assessment and method statement?
- Where can I find a recommended contractor?
- Why do I have to pay and application fee?
- How do I arrange for the connection to be inspected?
- Can I apply for a water and sewer connection at the same time?
- Can I connect via backdrop?
- Can I talk to someone before I submit and pay for my application?
Phone
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