Building and Developing

Help and FAQs
We understand applying for a new connection can be a little confusing at times. So here are the answers to all your burning developing questions.


We know it can sometimes be confusing when you're trying to apply for the right connection because there are slight differences in our processes. We've split the most commonly asked questions into two sections - water and sewerage - to help you quickly find the answers to your questions you’re looking for.



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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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