What Severn Trent is doing
Customers tell us that that the things that matter most to them include having a reliable water supply that’s fit for the future, protecting our rivers and streams and keeping bills affordable.
Between 2025 and 2030 we’re making some of our biggest-ever improvements to the networks that serve you and your neighbours.
These are massive changes – a real investment into our water, the environment and the places we all call home. Roughly two-thirds of the funding for our plan will come from shareholders and lenders, but to fully deliver on these improvements, bills will need to increase.
Below are just some of the things that we’re planning for.
How will Severn Trent spend my money?
We’ve listened to our customers and shaped our plans around three things that matter most to them.
Breaking it down
We want to be open about how we spend money, and the simplest way to explain it is to show how each £1 of our spending is split up:
Working hard to keep your bill one of the lowest in England
We’re doing everything we can to keep bills as affordable as possible while still making the investment needed to improve the services people rely on every day.
Our average household bill for water and sewerage in 2026/27 will be around £587 per year or £1.61 per day.*
Our bills are the second lowest in England and Wales, and we expect that to stay the case all the way to 2030. They’re currently £52 below the national average which is £639 and £172 lower than the highest average bill.
*Average daily combined (metered and unmeasured customers) cost for 2026/27 is £1.61
Forecast average annual household combined water and sewage bills (£)
Source: Water UK
Your questions answered
The regulator for water companies, Ofwat, sets a limit on what we can charge our customers.
Every customer’s increase will vary and depend and things like if they’re on a meter and usage. From April 2026, the typical household bill for combined water and wastewater will rise by 9.8% from £1.47 per day to £1.61 per day.
Your bill increase might not match the average percentage increase because everyone’s situation is different. Here are some reasons why:
Don’t worry, we’re here to help you. We’ve got lots of ways we can support you if you’re worried about paying your Severn Trent bill.
Getting a water meter fitted can help you understand how much water you’re using and potentially save you money on your bill. You could join over 400,000 other Severn Trent customers who’ve had a free smart water meter fitted in the last couple of years.
It’s easy to get your smart water meter. Just click the button below and we’ll do the rest.
Using less water in your home or garden can help to reduce your bill. Small changes to your daily routine, like turning the tap off when you brush your teeth, having shorter showers, or running the washing machine and dishwasher only when you have a full load, can make a big difference.
How we can support you
No-one should struggle when it comes to paying their bill and we offer a range of support options, including the Big Difference Scheme, WaterSure, and Customer Assistance Scheme.
So if you, or a loved one, needs a little extra support, please get in touch.