Most water meters are incredibly reliable, but occasionally things can go wrong. Before reaching out, use our guide below to identify what’s happening with your meter, find quick fixes you can try at home, and see how to get it sorted.
Select your meter issue below:
How to prepare for visits
If your issue requires us to send out a technician to repair or swap your meter, keeping these steps in mind ensures the appointment runs smoothly:
Contact our metering team
If your meter needs to be repaired, replaced, or tested based on the diagnostics above, please contact our specialist team directly.
If your meter is leaking, you can report the leak online.