Support option charges 2026/2027

We offer various financial support schemes that can help you if you’re struggling to pay your bill.

The charges in this section fall under the description of a Bill Cap, Support for Low Income Pensioners, Debt Support, Reduced Tariff.

 

WaterSure/WaterSure Plus tariff – bill cap

  Charge in £ per year 
Water supply  321.96 
Sewerage*  265.37 

The Big Difference Scheme (social tariff) | Legacy Tariff

Band Water Supply £ per year  Sewerage £ per year 
32.19  26.54 
64.38  53.08 
96.58  79.61 
128.78  106.15 
160.97  132.69 
193.17  159.23 
225.36  185.76 
257.56  212.30 
289.75  238.84 

The Big Difference Scheme (social tariff) | New Tariff

Band Water Supply £ per year  Sewerage £ per year 
(419.00)  (345.00) 
(370.00)  (305.00) 
(322.00)  (265.00) 
(274.00)  (226.00) 
(225.00)  (186.00) 
(193.00)  (159.00) 
(161.00)  (133.00) 
(113.00)  (93.00) 
(64.00)  (53.00) 

Charging and payment arrangements

Charge for each dishonoured payment by cheque £4
Charge for each dishonoured payment by Direct Debit £4
Per communication  Charge 
Paper bill charge-per copy  2.00 

Help to pay your bill

We know sometimes things can be tough, but if you’re struggling to pay we can help you. Explore the different ways you can get help with your Severn Trent bill.