Your new water meter

Having a water meter is a great way to save money on your water bill because you only pay for what you use. It can also help to save water too. 

How bills on a water meter work

We send bills to customers who have a water meter every six months. The months we read your meter is determined by the area you live in.

This means the months we read your meter and send your bill should remain the same.

How payment plans work if you have a water meter

If you’ve just had a meter fitted, you’d have been asked some simple questions about your water use to understand how much your payments should be until we take your first meter reading.

After that, we’ll estimate your future payments based on your previous use.