Why are smart water meters being installed?
We want to make sure there’s plenty of water for everyone, now and in the future, so we are making investments in our water network. As part of this work, we’re aiming to install over one million smart water meters this year alone.
Smart water meters are fantastic tools which can provide hourly readings of how much water passes through the pipe, which helps us to detect leaks faster and to help customers to manage water usage.
Make the most of your meter
You’ve had a smart water meter installed outside your home, so if it’s already connected to our network, you’re ready to unlock all the benefits:
Do I have to switch to a measured bill?
Measured billing is the fairest way to pay, as it’s based on the water you use.
If you’ve never had a water meter before, your Severn Trent bill is likely what we call ‘non-measured’. That means it’s based on your home’s rateable value, not your actual usage.
Many customers find that switching to a metered (or ‘measured’) bill helps them save money. We’re currently running trials to automatically move some customers onto a measured bill, where it’s suitable. This helps ensure everyone pays a fair amount for the water they use. Switch and start saving today.