If you are moving into the area for the first time and you're a new customer, you can quickly and easily set up your account.
If you are moving home within the area or leaving the area, you can update your account details or close your account and we can arrange your bill.
If you are a landlord, we have some helpful advice on how you can manage your property - even when it's empty.
If you're a student, and you need to share your charges with your housemates, we can help you set up your account.
Moving day checklist
There's so much to think about when you're moving home. Our moving day checklist can help you make sure you're all set up for your water and wastewater services.
The first thing on the list is locating your internal stop tap.
Your stop tap controls the flow of water into your home. It’s usually found under the kitchen sink, or wherever your water enters your home. It’s important to know where it is so you can turn your water off in an emergency.
Once you've found it, make sure it's working. If it's not, find a plumber who can replace if for you.
Watch our Moving day checklist video for more handy tips.
More information
Some helpful advice for both new and existing customers.