Supply Interruptions in Telford
We Are Investigating
We’ve been made aware some of our customers in the TF2 area of Telford experiencing no supply, poor pressure or discoloured water this evening. Please be assured our teams are investigating the cause and as soon as we have more information, we’ll update this page.
If you have identified a water leak in the area and would like to report this, please do this here https://www.stwater.co.uk/in-my-area/check-my-area/
Alternatively, you can reach out to our operational team via WhatsApp, Facebook or Twitter. All reports are greatly appreciated.
Customer Update
We’d like to apologise to anyone experiencing poor pressure in the TF2 area of Telford.
Our teams are now on site and aware of the cause and are working hard to restore your supplies as quickly and efficiently as possible.
We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.
Information Update
We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the TF2 area of Shropshire this morning. This is due to a burst water pipe.
Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 10am.
We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.
Making You Aware
Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water in the TF2 area of Shropshire due to the burst water pipe.
Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 2pm.
Apologies for any inconvenience caused and thank you for your patience.
Good News
We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.