I need help with my bill

First of all, don’t worry. We know sometimes things can be tough, but if you’re struggling to pay we can help you.

You’re in the right place, so let’s get started.

 

Spreading the cost of your bill

If you haven’t done it already, spreading the cost of your bill is a good first step. It doesn’t cost you extra and it’s available to every Severn Trent customer.

Can I get more help with my bill?

We could help you lower your bill if any of the following applies to you:

Our payment support schemes

Here are the different ways you can get help with your Severn Trent bill:

More ways to cut your bill

Other people who can help

Why is my bill going up?

To keep delivering the services that matter most to you, we’ve had to increase prices. We know this isn’t welcome and comes at a time when many are feeling the pressure, so we want to explain why this change is happening and how we can support you.