We’d like to apologise to customers experiencing low pressure or no water in parts of Shrewsbury.
Earlier today, adverse weather caused power outages that affected the pumps we use to move water around your area. Power has now been restored to most areas by National Grid, and we’re working to return our network to normal. As we do this, a small number of customers may remain without supply for a short time.
Our teams are working hard to resolve these issues and restore full service as quickly as possible. Most customers should start to see their water return soon.
If you are still affected by power issues, please visit the National Grid Storm Information Page for wider updates.
We’re very sorry for the inconvenience and will keep this page updated as more information becomes available.
