Incidents

We’ve been made aware some of our customers in the SK17 area of Buxton are experiencing no supply, poor pressure or discoloured water this morning.

Please be assured our teams are investigating the cause. 

We are very sorry for any inconvenience and will provide further updates here once we have more information.  

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the CV22 area of Rugby due to the burst water pipe between Everest Road and Overslade Lane. 

Our teams are on site working to repair this and restore your water supply as soon as possible.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the WR13 and WR14 areas of Worcester this morning. This is due to a burst water pipe. 

Our engineers are on the way who will assess the burst and start the repair as soon as possible.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the SY8 area of Shropshire this morning. This is due to a burst water pipe.

Our engineers are on the way who will assess the burst and start the repair as soon as possible.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re making essential sewer pipe repairs in your local area, and you may notice an increase in tanker activity in Meadow Way.

Tankers are being used so the local waste network can continue to operate as normal, but to allow our teams to do the repair works, the repair is happening near to Chorlton Moss.   

We’re sorry for the short-term disruption if you live in the area and use this road.

We promise to have the repair completed as quickly as we can and thank for your patience.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

Due to the forecasted weather conditions across our region, there’s a possibility of rivers andstreams flooding or flooding within the highways and around homes.​

If you’re experiencing flooding from a road or a footpath and there’s no evidence ofsewerage (toilet paper etc), please report this to your local Council who are responsible forhighways drainage flooding. ​

You can check the UK Government Flood Warning Information Service for updates aboutpossible flooding in your area.​

If you'd like to report flooding from river or streams, please contact the Environment Agency and they will be able to assist further. You can find more information and contactdetails on their website or please contact their Floodline number on 0345 988 1188.​

If you experience sewer flooding, our handy guide will help you with what we are responsiblefor and will enable you to determine different types of flooding, and who to contact.