Incidents

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the NG12 area of Radcliffe-On-Trent this evening. Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible. We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3AM. We’ll make sure this page is updated as we receive more information. 

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the ST13 area of Leek. this evening. Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

We don't want to disturb you throughout the night so will ensure further updates are provided here. We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 6am. 

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the LE8 area of Leicester this evening. This is due to a burst water pipe.

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 2AM. We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.  

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water due to a burst water pipe. 

Our teams are working hard to get your water flowing again, but the repair is taking us a little longer than we first anticipated. We will provide you with a further update by 2AM. Apologies for any inconvenience caused and thank you for your patience. 

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the B44 area of Birmingham this evening.

Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

We don't want to disturb you throughout the night so will ensure further updates are provided here. We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 6am.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

Following on from our previous update, we’re really sorry if you’re still experiencing supply interruptions. We have completed our investigations and found no fault on our network.

We now advise you to contact your site management who will be able to assist you further. Thank you for your patience while we investigated.

We’re pleased to inform you that the repair for the burst water main in the GL52 area of Cheltenham is now completed.

The water supply has been returned to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.