Incidents
Stay up to date with incidents across our region.
Supply Interruptions in Winyates
We're pleased to let you know that although we continue to work on repairing the burst water pipe, we're confident no customers should be experiencing any supply interruptions.
We will also provide a further update once these works are completed. We thank you for your continued patience.
Supply Interruptions in Chesterfield
We’re pleased to inform you that the booster pumps that supply water to your area are working again and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Tenbury Wells
We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Cropston
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Alcester
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Bordesley
We’re really sorry if you’re still experiencing supply interruptions. We have completed our investigations and found no fault on our network.
We now advise you to contact your site management who will be able to assist you further. Thank you for your patience while we investigated.
Supply Interruptions in Bewdley
We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Stoke-On-Trent
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Managing incidents
When things go wrong, our teams respond immediately to make sure your service gets back to normal as quickly as possible. Find out how we manage incidents, keep you updated, and can support you if you need extra help.
Priority Services
We can provide extra support in the event of a supply issue. If you or someone in your household is of pensionable age, disabled or has a long-term illness, our free Priority Services may be able to provide the support you need.