Incidents

We’ve been made aware some of our customers in the GL2 area of Gloucestershire are experiencing no supply, poor pressure or discoloured water this morning

Please be assured our teams are investigating the cause.

We are very sorry for any inconvenience and will provide further updates here once we have more information.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the ST16 area of Staffordshire this morning. This is due to a burst water pipe.

Our engineers are on the way who will assess the burst and start the repair as soon as possible.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We're pleased to let you know that although we continue to work on repairing the burst water pipe, we're confident no customers should be experiencing any supply interruptions.        

We will also send a further update once these works are completed.

We thank you for your continued patience.         

We are happy to confirm that our teams have resolved the issue and all supplies are back on as normal.

You will still see us continuing to work in the area to finish off the repair however this shouldn't affect your water supply.

Thank you for your cooperation whilst this was ongoing. 

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the CV10 area of Nuneaton due to the burst water pipe.

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

We’d like to apologise to anyone experiencing poor pressure in the S43, S21 area of Chesterfield.

Our teams are now on site and aware of the cause and are working hard to restore your supplies as quickly and efficiently as possible.

We are confident this will be resolved by 10am. 

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the ST15 of Staffordshire due to the burst water pipe on Newport Road.

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed.

We are very sorry for any inconvenience this may be causing.

We’ll make sure this page is updated as we receive more information.

The Fire Services have contacted us to advise they will be using hydrants in your area. As a result, you may experience lower water pressure and/or  discoloured water.

They are working as efficiently as they can, so supplies are restored back to normal as soon as possible.

We’re really sorry if you are impacted by this and thank you for your patience. We’ll provide updates here as soon as we have more information.

We’ve been made aware some of our customers in the CV21 area of Warwickshire are experiencing no supply, poor pressure or discoloured water this morning

Please be assured our teams are investigating the cause.

We are very sorry for any inconvenience and will provide further updates here once we have more information.

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out. 

We are happy to confirm that our teams have completed the essential repair work in the area and your supplies are back on as normal.

For those that were affected by this we’d like to thank you for your continued patience whilst this was being carried out.